Assistant Manager, Underwriting

Underwrite applications/policy’s customer service requests/ retroscospective cases: review/evaluate customers’ administrative /financial/ health information… to approve insurance requests.

Responsibilities not listed.

• Bachelor’s degree
• At least 10 years working experience in banking or finance (Priority for candidates with medical knowledge or insurance background);
• At least 5 years’ experience in team management
• Good communication and problem-solving skills, carefulness, high tolerance work pressure and challenge;
• Proficient in office computer skills including Excel, Word and Power Point;
• English proficiency.

• Thẩm định Hồ sơ yêu cầu bảo hiểm/Hợp đồng bảo hiểm/Tái thẩm định
• Finalize applications/policy’s customer service requests that require approval from the reinsurance company and/or region/global underwriting.
• Participate in developing new products, enhance NBUW systems and department’s projects.
• Perform updating automatic underwriting process for new applications and policy’s customer service requests, collaborate with other departments to develop underwriting.
• Responsible for assigning and monitoring the handling of underwriting applications/policy’s customer service requests to ensure TAT within commitment.
• Coordinate with Underwriting support Team to monitor/feedback on examination quality, and handle issues related to underwriting/medical examination operations at Clinics /Hospital affiliated with Chubb.
• Support managers in guidance/training to new underwriters, supervising underwriters’ activity to ensure productivity and performance of underwriters and underwriting department.
• Prepare underwriting reports, check underwriting process; update underwriting operational processes/ underwriting manual/job lists… and propose implementation options and ensure operational procedures is followed accurately and completely.
• On be haft of the underwriting team, coordinate with other departments to handle queries/complaints from customers/agents and other issues arising during work.
• Provide training/presentation medical topics related to underwriting to Underwriters and the sale force.

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